Frequently Asked Questions

Every order includes your custom display case with extended artwork and hardware for assembly. Pokémon cards are sold separately unless otherwise stated.

Every display is handmade to order. Most orders ship within 1–3 business days, though custom artwork requests may take longer.

Our cases are made from premium acrylic that is crystal clear, UV-resistant, durable, and designed to showcase your card while protecting it for years to come.

We currently offer extended art display inserts for PSA, CGC, BGS, and TAG graded cards, along with standard-size Pokémon cards.

Absolutely! We recommend placing your card in a perfect-fit sleeve before inserting it into the display. Perfect-fit sleeves provide the best protection without affecting the fit. Standard penny sleeves are too large and are not recommended.

Absolutely! If a case for your favorite card isn't available, submit a Custom Artwork request. We'll take note of your request and get back to you!

The small air pocket is a deliberate design feature from the manufacturer. It acts as an air cushion that helps reduce pressure on the acrylic, minimizing the chance of the case warping over time and helping protect your card.

Yes! We ship to collectors around the world. International shipping costs and delivery times are calculated at checkout.

Returns and exchanges are accepted within 14 days of receiving your order.

Wipe the acrylic gently with a soft microfiber cloth. You can add a little bit of headlight polish, and lightly buff out small scratches too.